This Acceptable Use Policy ("AUP") governs your use of all Cehpoint Services, including the AI platform, services portal, APIs and the testing marketplace. It is incorporated into our Terms of Service. By using the Services you agree to this AUP.
1. Scope
This AUP applies to everyone who uses the Services — account holders, their end-users, developers using our APIs, clients, and independent testers.
2. General rules
- Comply with all applicable laws and third-party rights.
- Use the Services only for their intended purpose and within your plan/limits.
- Do not misrepresent your identity or affiliation, or impersonate others.
- Be responsible for all activity under your account and API keys.
3. Prohibited uses
You must not use the Services to:
- Engage in or promote illegal activity, fraud, or infringement of intellectual property or privacy rights.
- Create, upload or distribute malware, viruses, or malicious code.
- Generate or distribute content that is defamatory, harassing, hateful, or that incites violence.
- Produce child sexual abuse material (CSAM) or any content that sexualises minors — strictly prohibited and reported to authorities.
- Create non-consensual intimate imagery, sexual deepfakes, or content that exploits or endangers others.
- Facilitate weapons development, terrorism, human trafficking, or serious physical harm.
- Run spam, phishing, deceptive schemes, or unsolicited bulk messaging.
- Violate the privacy of others, including scraping or processing personal data without a lawful basis.
- Provide regulated professional advice (legal, medical, financial) presented as human-verified when it is not, in a way that could mislead or harm.
4. AI-specific rules
- Do not attempt to bypass safety systems, extract system prompts, or "jailbreak" the models.
- Do not present AI-generated content as human-authored where doing so is deceptive or unlawful.
- Do not use AI outputs to build a competing model or to systematically extract training data.
- Do not submit others' sensitive personal data to AI features without a lawful basis and appropriate safeguards.
- Review and verify AI outputs before relying on them; see our Disclaimer.
5. Security and platform integrity
- Do not probe, scan, or test the vulnerability of the Services without our written authorisation.
- Do not overload, disrupt, or attempt to gain unauthorised access to the Services or other users' data.
- Do not circumvent rate limits, usage metering, authentication, or access controls.
- Do not resell or sublicense the Services except as expressly permitted.
6. Marketplace conduct
Clients and testers must act honestly and in good faith. Testers must not disclose a client's confidential product information, submit falsified or plagiarised reports, or test outside the agreed scope. Clients must not misuse testers' work or attempt to engage testers off-platform to avoid fees. See the Product Tester Agreement and Client Testing Services Agreement.
7. Enforcement
We may investigate suspected violations and take action including warning, content removal, rate limiting, suspension or termination of accounts and API keys, and referral to law enforcement. We may act immediately without notice where there is risk of harm, legal exposure, or serious abuse.
8. Reporting abuse
To report a violation, harmful content, or security issue, email support@cehpoint.co.in with details. We take reports seriously and respond promptly.
Contact us
If you have any questions, requests or complaints about this document or how we handle your information, contact:
- Support / general: support@cehpoint.co.in
- Grievance / Data Protection queries: grievance@cehpoint.co.in
- Post: Cehpoint, West Bengal, India — full registered office address available on request.